By opting in to receive SMS messages from BranchUp, you agree to the following terms:
Program Description
BranchUp provides transactional and account-related SMS messages to users who have registered for an account on our platform. These messages may include, but are not limited to:
- Verification codes (e.g., one-time passwords)
- Login alerts and security notifications
- Account activity updates
- Service-related notifications
- Customer support communications
Opt-In
Users opt in to receive SMS messages by providing their phone number during account registration at https://branchup.com and checking an explicit consent checkbox. Consent is not a condition of using the service.
Message Frequency
Message frequency varies based on user activity and interactions with the BranchUp platform.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt back in.
Help Instructions
For assistance, reply HELP to any message or contact our support team at support@branchup.com.
Supported Carriers
SMS delivery is supported on most major mobile carriers. Delivery is not guaranteed and may be affected by carrier availability or network conditions.
Privacy
Your information will be handled in accordance with our Privacy Policy:
https://branchup.com/trust-center/privacy-policy/
We do not sell, rent, or share your phone number with third parties for marketing purposes.
Changes to Terms
BranchUp reserves the right to modify these SMS Terms at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about these terms, please contact us at:
support@branchup.com
